Welcome, Patients. We hope that you have been keeping healthy and safe during the COVID-19 pandemic. We continue to be here to serve you.
How Appointments Work
As a result of the COVID-19 pandemic, we have made required changes to the clinic flow in order to keep you, your healthcare providers and the community safe. We want to reassure you that your safety is our main priority.
We have adapted how we work in order to provide a safe environment.
CONTINUE ESSENTIAL SERVICES (IN CLINIC) We will continue to offer essential services, as usual. This includes pap smears, routine prenatal care, immunizations and newborn visits.
VIRTUAL APPOINTMENTS Virtual Appointments offer an option for non-essential appointments with your provider for timely, but non-urgent concerns. This may include prescription renewals, blood pressure/diabetes checks, mental health concerns, and new, non-urgent concerns.
Important: During the COVID-19 pandemic, our doctors are booking VIRTUAL APPOINTMENTS first.
CALLS FROM YOUR DOCTOR: When your Doctor calls you, it may show on your phone as ‘Blocked Caller’ or ‘No Caller Id’. Please ensure your device is set to allow calls of this nature and that you are available to answer.
CLINIC HOURS
Monday through Thursday
8:30am - 5:00 pm
5:00 - 8:00 pm | URGENT CARE (VIRTUAL APOINTMENTS ONLY)
Friday
8:15 am - 4:00 pm
Saturday | URGENT CARE ONLY
9 am - 12 noon
IMPORTANT:
Please do NOT come to the Clinic until you have had a VIRTUAL APPOINTMENT. If the doctor feels that a face to face visit is required, you will be offered an in-person appointment for an examination.
If you are coming into the Clinic, please wear a mask.
Patient Pre-Screening
If you have a scheduled appointment in clinic, you will be required to complete COVID screening questions before every in-person appointment.
The questions will be sent to you by email 1 -2 days before your scheduled appointment.
If you screen positive, or have symptoms of COVID19, do not come to clinic until you have been contacted by us.
Important: If you do not have email or decline consent this MUST be done via phone PRIOR to coming to clinic.
No one may enter the clinic without being pre-screened.
Please do not walk into our clinic without a pre-scheduled appointment, even just to ask questions. Instead, please call us at 416-633-2345 or send an email to info@themedicalstation.com.
Other Important Information
If you are coming to Family Practice for a scheduled appointment, please call ahead of time if you are experiencing ANY symptoms of:
- fever
- cough
- shortness of breath
- or if you have had any recent travel
If yes, we will be offering telephone assessments prior to your visit to help guide your care. You can expect to be asked screening questions prior to the visit to the clinic.
Please try to come on time for your appointment to help us control waiting room volumes.
We are enforcing a 'No Visitor' policy. Only one parent of a minor or an essential caregiver will be allowed into clinic.
Your healthcare team will be wearing personal protective equipment for your visit. After each patient, the exam room and equipment used will be cleaned thoroughly with disinfectant.
-
July 5 - Notice & Update: All First & Followup Vaccines
Toronto Public Health continues to organize ongoing clinics for vaccines.
All criteria and availability can be found on the Toronto Public Health website. We encourage you to check it frequently.
Currently, family doctors do not have access to a vaccine supply or any additional information.
-
May 27 - Notice & Update: All First & Followup Vaccines
Toronto Public Health is organizing ongoing clinics and pop-ups for first vaccines.They also currently have very rigid criteria for second vaccines that will be distributed as supplies increase.
All of this criteria is available on the Toronto Public Health Website and we encourage you to check it frequently. Vaccine Hunters Canada also provides up to date information on where you can receive a vaccine.
For all patients who were vaccinated with a first vaccine of Atra Zeneca at Lawrence Heights Community Centre, we have been informed that this pop-up clinic is to contact you directly as soon as they receive supply.
Please be aware that Family Doctors do not have access to supply or any additional information. -
April 4 - Eligibility & Second Shots: The criteria continues to evolve for vaccine distribution daily. Read More ›
As you are aware, the criteria continues to evolve for vaccine distribution daily.
Eligibility
Your eligibility is based on varying age and medical criteria including your home address, not the location of The Medical Station. It is imperative that you continue to monitor the City of Toronto Public Health websites to best determine the current criteria in your specific region.
Please check the following websites:
Second Shots
We receive multiple calls regarding timing for second shots. As directed by the Ontario government, all second dose vaccine appointments will be scheduled to ensure sixteen weeks between the first and second dose. The Medical Station has no control over this timing and cannot provide letters for any exceptions.
Rigid criteria has been set out by the government for the very few exemptions and we are not able to provide letters that contradict their mandate.
Please note, as directed by Toronto Public Health, The Medical Station cannot provide written documentation to anyone requesting proof of medical conditions or for essential care giver status. The Ontario government website gives very clear criteria that must be followed if you qualify for earlier timing of a second dose.
-
March 22 - Pop-up Clinic for adults 60+ for the Astra Zeneca vaccine. Read More ›
As of March 22 , The Medical Station is partnering with Toronto Public Health and Unison Community Health Centre to provide a pop-up location to receive the AstraZeneca vaccine to all our patients over the age of 60.
This clinic is for exclusive use of patients rostered to a family physician in the clinic.
Please call 416-787-1661 x. 3302 to book an appointment.
IMPORTANT:- The phone line will either be answered directly or you will leave a voice mail which will be returned.
- Please do not call our office to enquire about the clinic, as our staff cannot book the appointment for you. Call the number above.
- The clinic will run starting March 22 at 9am. It will run until all the doses are used.
- All appointments will be made on the phone and any instructions provided at that time.
- Please mention that you are a Medical Station patient at the time of booking.
- Please note that vaccines will be given by Toronto Public Health staff and not the doctors of the clinic.
-
March 18 - Update For Patients aged 60 to 64. Read More ›
There will be a vaccine clinic at the Lawrence Heights Community Centre, 5 Replin Rd, North York M6A 2N3 exclusively for The Medical Station Patients.
We have had an opportunity to partner with Toronto Public Health and Unison Community Health Centre to provide a pop-up location to receive the AstraZeneca vaccine. This clinic is for exclusive use of patients rostered to a family physician in the clinic.
Please call 416-787-1661 x. 3302 to book an appointment.
IMPORTANT:- The phone line will either be answered directly or you will leave a voice mail which will be returned.
- Please do not call our office to enquire about the clinic, as our staff cannot book the appointment for you. Call the number above.
- The clinic will run starting March 22 at 9am. It will run until all the doses are used.
- All appointments will be made on the phone and any instructions provided at that time.
- Please mention that you are a Medical Station patient at the time of booking.
- Please note that vaccines will be given by Toronto Public Health staff and not the doctors of the clinic.
-
March 2 - Update for Next North York Group Vaccination Rollout. Read More ›
The Medical Station is situated in North York and we have received the following correspondence:
As part of the Ontario COVID-19 Vaccine Roll Out, North York General Hospital and North York Toronto Health Partners are now pre-registering eligible priority groups in the North York area following Phase 1 of the provincial vaccination plan.
The current approach for vaccine prioritization efforts is to focus on protecting those most at risk of COVID-19 while minimizing the spread of virus. As more vaccine becomes available, more groups will be able to register following the provincial vaccination plan.
Pre-registration is ONLY available to eligible PRIORITY GROUPS.
It will take time before there's enough vaccine for everyone in Canada. This is why the Government of Canada, the Government of Ontario and the National Advisory Committee on Immunization have identified priority populations for the first doses of COVID-19 vaccine.
Pre-registration does not mean you will be contacted to book an appointment immediately. When vaccine is available for your priority group, you will be contacted through the method selected (email, text or telephone).
Note: Clinic staff take vaccine prioritization seriously. Providing false information may result in cancellation.
Eligibility will be confirmed before any appointment is booked. Due to limited supply, COVID-19 vaccination appointments are not available for the general public as of yet. No walk-ins will be accepted at clinic locations.
GROUP 1 - People who are aged 80 years and older who are:
- Living independently in the community
- Attend hospitals for treatments such as dialysis or chemotherapy
- Living in a congregate care setting such as assisting living
GROUP 2 - Health care workers who are identified as Highest Priority and Very High Priority risk categories according to Ontario Ministry of Health Prioritization Guidelines for Health Care Workers. According to the Ontario Ministry of Health, these are the Prioritization Guidelines for Health Care Workers.
Please visit: www.nygh.on.ca/covid-19-vaccination for more information and to pre-register.
Please note: We have heard of other facilities in other catch basins currently vaccinating and the strict criteria will vary based on each specific location, your age, your work etc; however, you must carefully read the criteria on each website.
Again please be aware that pre-registering does not mean that you will receive an immediate appointment and providing incorrect information may result in you being turned away.
Other websites you can check are:
https://sunnybrook.ca/content/?page=novel-coronavirus-covid-19-vaccine-information
As you are aware our office is available to service your medical needs. Please call 416-633-2345 press #4 should you need to make an appointment to speak with your physician.
Stay positive – test negative!