At The Medical Station we are centred on care, and this means we are always looking for ways to improve the care we provide and to ensure your visit is easy and hassle free. To this end, we will now be offering Telus Health eClaims for Chiropractic, Massage Therapy, and Physiotherapy services to eligible clients.
What is Telus Health eClaims?
Telus Health eClaims is a secure online portal that allows clinics to submit insurance claims on a client’s behalf prior to service payment. Together with ten major insurance companies, Telus Health has developed this portal in order to improve the client experience for those accessing services at participating clinics.
The Medical Station knows that submitting insurance claims manually can be tedious and time consuming, not to mention the cost of paying out of pocket while you wait for your insurer to reimburse you. Upon learning about Telus Health eClaims, we knew this would be a great value add for our clinic and clients.
What are the Benefits?
Telus Health eClaims offers significant benefits for allied health specialists and clinics, and most importantly, our clients. Using eClaims allows us to streamline the payment and insurance process for services for which you have coverage. Some of the benefits for you include:
- Reduced out of pocket costs – you only need to pay up front for the remaining fees after your insurance coverage has been applied
- Improved efficiency – you have less administrative work when it comes to submitting insurance claims
- No waiting – it all happens in real time
The following insurers offer Telus Health eClaims to their clients:
- Chambers of Commerce Group Insurance Plan
- The Great-West Life
- iA Financial Group
- Johnston Group
- Maximum Benefit
- Sun Life Financial
It is important to note, however, that not all insurance plans with a participating insurer grant you to access eClaims. There are certain coverage plans, as determined by your insurer, which require manual insurance claim submission.
How do I Know if I am Eligible?
Find out if you are eligible for Telus Health eClaims by contacting your insurer directly. They will advise if your given plan accommodates electronic submission of insurance claims through Telus Health eClaims. They can also let you know what type of coverage you have for a various services.
How Can I Use eClaims?
We invite you take advantage of this great service and get the most of your insurance coverage. To book a chiropractic, massage therapy, or physiotherapy appointment please use our online booking tool or contact The Medical Station directly. Be sure to check with your insurer prior to arrival that you are covered by eClaims (even if you cannot use eClaims, you may still have coverage for certain allied health services!). When you come for your appointment please bring your insurance information and let our reception staff know prior to payment.